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Secretlab Chair Review

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Secretlab Chair Review
What is Secretlab Chair Review?

Secretlab chairs are high-quality gaming chairs designed for comfort and ergonomics, catering to gamers and professionals alike. They have gained significant popularity in the US due to their innovative design and features.

Treendly Index Treendly Forecast Google YouTube
How much search volume does it get?
Google searches
880/mo

Is Secretlab Chair Review trending?

Secretlab Chair Review declining with a month-over-month change of -0.28% over the past 5 years, though it still receives approximately 880 monthly searches.

This is a seasonal trend that peaks every February. The seasonal demand is forecasted to decline over the next year.


Why is Secretlab Chair Review trending?

1
Exceptional Comfort
Secretlab chairs are designed with high-density foam and adjustable features, providing exceptional comfort for long hours of sitting, making them ideal for gamers and office workers.
2
Ergonomic Design
The ergonomic design of Secretlab chairs promotes good posture and reduces the risk of back pain, which is a common issue for those who spend extended periods sitting.
3
Customizable Options
Secretlab offers a variety of models, colors, and materials, allowing users to customize their chair to fit their personal style and preferences.
4
Durability and Quality
Constructed with premium materials, Secretlab chairs are built to last, often featuring a 5-year warranty, which adds to their appeal for consumers looking for a long-term investment.
5
Positive Reviews and Reputation
Secretlab has garnered a strong reputation in the gaming community, with numerous positive reviews from users and influencers, contributing to its growing popularity.
6
Innovative Features
Many Secretlab chairs come with innovative features such as adjustable armrests, reclining capabilities, and memory foam head pillows, enhancing the overall user experience.

What are people saying?

25 threads
AI Insights Mixed sentiment
Discussions about Secretlab chairs reveal a mix of positive impressions regarding their design and comfort, alongside significant skepticism about their value and quality given the high price point. Users are sharing personal experiences, both praising and criticizing the product based on their expectations and actual usage.
Design and Aesthetics
Many users appreciate the sleek design and variety of options available for Secretlab chairs, noting that they look great in home office setups.
Comfort and Ergonomics
While some users find the chairs comfortable and supportive, especially for long hours of use, others report discomfort and issues with back support.
Value for Money
There is a debate over whether the premium price of Secretlab chairs is justified, with some users feeling that they are overpriced for the quality received.
Mixed Reviews and Influencer Marketing
Users express concern over the credibility of reviews, with some believing that positive feedback is influenced by sponsorships rather than genuine user experience.
Recliner Attachment
Interest in the recliner attachment is noted, particularly from users with back issues, but there are questions about its effectiveness and comfort.
Common questions
  • Is the Secretlab chair really worth the price?
  • How comfortable is the chair for long hours of use?
  • What are the differences between the models?
  • Does the recliner attachment provide adequate support?
  • Are the positive reviews trustworthy?
Pain points
  • High price point compared to perceived quality.
  • Discomfort reported by some users after short usage.
  • Concerns about the durability and longevity of the chair.
  • Mixed experiences with customer service.
  • Skepticism about influencer reviews and marketing tactics.
vapingunderground.com
RE:The Secretlab Memorial Day Sale Has Great Deals on Limited Edition Themed Gaming Chairs
... gaming chair. In our recent Titan Evo Nanogen Edition review, Chris Coke wrote that "the Secretlab.... Check out our Magnus Pr0 review review for hands-on impressions. Secretlab has the best "racing-style" gaming... chairs in our best gaming chair roundup are Secretlab models. Of all the gaming... the most comfortable. No good chair comes cheap and Secretlab chairs definitely cost a premium, ...
VUBot · May 22, 2026
vapingunderground.com
RE:The Secretlab Spring Sale Has Great Deals on Limited Edition Themed Gaming Chairs
... gaming chair. In our recent Titan Evo Nanogen Edition review, Chris Coke wrote that "the Secretlab.... Check out our Magnus Pro review review for hands-on impressions. Secretlab has the best "racing-style" gaming... chairs in our best gaming chair roundup are Secretlab models. Of all the gaming... the most comfortable. No good chair comes cheap and Secretlab chairs definitely cost a premium, ...
VUBot · Mar 19, 2026
forum.donanimhaber.com
RE:Oppo Find X9 / Oppo Find X9 Pro [ANA KONU]
...foldable smartphone 2026, foldable phone review, gaming performance test, gaming test...Papaya Orange color, foldable design review, camera test, 200MP Hasselblad ...performance comparison foldables, flagship foldable review 2026 https://www.youtube.com...geekcu.lt/3SNK0jT Secretlab Gaming Chair: http://geekcu.lt/Secretlab Omnidesk Standing ...kEbmFy07Ogc TechTabletsyoutube OPPO Find N6 Review: Why even get a...
darkthepro · Mar 17, 2026
r/secretlab
Secretlab Titan Evo New Setup Review
As a large man, 6'8", 260. Could not be happier. All the reviews of the firm seat, that is actually what I am looking for, firm = support. Chair is wider than I envisioned, which is really what I need the most. I also paired with the floor mat, looks and feels clean since I did not want plastic or glass floor mats. Overall, a steep price for comfort but I was over the $200 staples chair every several years. https://preview.redd.it/vf6jw5t26o3h1.jpg?width=4284&format=pjpg&auto=webp&s=bd84b8bbc00e04d032b71fdc601dc66366ede8c9 https://preview.redd.it/ndqgbdt26o3h1.jpg?width=4284&format=pjpg&auto=webp&s=777766296fdd2095568bad6522cb5fa9a3024de2 submitted by /u/NoClub1374 to r/secretlab [link] [comments]
NoClub1374 · May 27, 2026
r/productreview
Dowinx gaming chair review: is it good quality?
My back is wrecked. Been working remote out of a $60 amazon chair for two years and my spine is filing a complaint. Can't justify a $1k secretlab, so i'm looking at dowinx instead. The price is solid around $200, the retro look is actually cute, the amazon reviews are wildly positive. But I know how amazon reviews work. When I dug deeper I saw stuff about the PU leather peeling after a year, creaky frames, the lumbar massage being more gimmick than function. If you've owned one past the 1 year mark please be honest with me. Did it survive or did it fall apart the day the warranty expired. Is the worth the extra money or should I just grab the base one guys? submitted by /u/Spiritual_Pop7942 to r/productreview [link] [comments]
Spiritual_Pop7942 · May 21, 2026
r/secretlab
Insanely good #secretlab chair! Can't be happier! Will answer any questions in comments
Hi all, this is both a warranty and a review post. I am 5'8 (173 cm) and 210 lbs (~93-95kg). I got the XL chair because I sit cross-legged a lot and all I have to say is that this chair is insanely good. I have been postponing purchasing it for such a long time and now I wish I didn't do that. The quality of all materials, joins, packaging etc etc is amazing. Everything feels sturdy and expensive. I was worried because people said the seat is very hard. To me - it is not at all. It is supper comfortable and supportive. I have already spent 2-3 weeks in this chair (working from home + gaming, so long hours sitting) and it's all I wished for. My biggest struggle was to decide what size to go for. I clearly fit Regular pretty well, but I change positions often and after watching that video of some girls shorter than me prefering the XL over Regular, my mind was set. Happy to answer any questions! submitted by /u/DONT_ARGUE_RETARD to r/secretlab [link] [comments]
DONT_ARGUE_RETARD · May 15, 2026
r/gamingchairs
Every article and review claiming this is the best chair is lying to you. (My secretlabs experience)
submitted by /u/TrifleTrue3812 to r/gamingchairs [link] [comments]
TrifleTrue3812 · May 7, 2026
r/OfficeChairs
Every article and review claiming this is the best chair is lying to you. (My secretlab chair experience)
submitted by /u/TrifleTrue3812 to r/OfficeChairs [link] [comments]
TrifleTrue3812 · May 7, 2026
r/secretlab
Every article and review claiming this is the best chair is lying to you.
Just bought this chair 3 days ago after reading like 5 top articles on Google raving this is the best possible chair for gaming. Cnet, techradar....you're all being paid to lie. I wanted a cool new chair so I thought fuck it, time to splurge on a cool "best gaming chair" on the market. 3 days later, I realized I'm essentially being scammed out of $650. Let's start with deets: Bought the Secretlab TITAN Evo - Regular - SoftWeave™ Plus Fabric (0107) Soda Purple color. I'll start with the good: - fast shipping. I got the order by 12 pm on the 3rd day after I ordered (shipped to me in less than 72 hrs). - the look. The soda purple looks like the pics and is very pretty to look at. My boyfriend came home and was like "wow nice chair". Definitely gets attention and compliments. (UNTIL YOU SIT IN IT). - since there's no other plus, I'll throw them a bone: the packaging is great! Really cool box, nicely laid out packaging, clean sealing around seat cushions, and really ups the excitement factor as you unbox. Cons: - the whole fucking chair Please watch this guy for a detailed explanation: https://youtu.be/9tNUQ-cVJrY?si=2YudID70ARlDP6fT I wish I had watched this BEFORE I bought it 3 days ago. He ain't lying. The chair is HARD AF. I expected clouds for 650. The fuck is this almost wooden feeling? The seat should feel like the free pillow, very soft and nice. (The free pillow is another plus and probably the only actually good thing about sitting on this chair). Levers are all clunky, unintuitive, loud and awkward, like you would expect on a $50 chair. Wtf? The lumbar adjustments knobs are a joke. You barely notice anything changing. They're hard to turn. I wanted real smooth ergonomic fluid movement, like a massage chair can deliver. Nope. This adjustment thing is pretty much nonexistent. My old office chair from Amazon for $135 is more comfortable, ergonomic, and softer than this. It's also durable af (had that chair since 2020 and it still looks new). I game on that chair for 10 hours at a time occasionally and had 0 back issues. I SHOULD HAVE JUST STAYED HAPPY WITH THAT CHAIR AND NEVER LOOKED ASTRAY. The trusty Amazon chair is ugly, yes, and plain. But she works!!! Secretlabs chair is like putting makeup over a wooden stool. It's pretty, yes, but it doesnt work!!!! So don't buy it!! Every positive review is in SL's pocket. There is no way someone who has sat on an actual good chair before will sit on this $650 joke and still claim its the best chair on earth without being paid to do so. I also didnt read return policy before buying, because I'm used to 100% of all retailers i buy from accepting a return if I'm not happy with it with shipping covered or capped at $9.99. Apparently secretlabs wants you to keep their trash because they know they will have a million returns of their trash if they allowed free returns. Apparently it will cost $100+ to return this stupid chair. That's insane. I have returned $2000+ mattresses and couches and other expensive items before for FREE RETURN SHIPPING, which is how an honest company would operate. Selling an expensive chair and then stating we pay heavy item shipping to return at our own expense is quite literally the first time I've heard of such an egregious practice before, and I shop online every week!!! So now I'm stuck with a stupid chair no one is going to be able to use. I will be damned if I pay willingly $100+ to return an item and support this malicious practice. PLEASE DO YOURSELF A FAVOR AND DONT BUY ONE. stop letting this scam company get away with misleading us. Buy that 5 star Amazon chair instead you were considering as an alternative. Edit: this warning is maybe for the girlies based on comments. If you're shorter/smaller/feminine shaped idk, you might have a similar experience to me where the chair just does NOT seem to fit your body shape and make you comfortable. Ig a lot of taller/bigger guys like it, if so cool, but I'm a girl reviewing this for 1. Other girls in my shape and size, and 2. For people who like soft furniture and chairs like me. This is not soft at all!! So this is my warning for people who have preferences like mine. Also if you're a chick that loves the chair genuinely and you're not being paid to say it, that's cool too! But doesn't take away from the fact that people looking for a soft ergonomic chair will not want this, or if they have a build like mine - they might not like it too! 🫡 submitted by /u/TrifleTrue3812 to r/secretlab [link] [comments]
TrifleTrue3812 · May 7, 2026
All threads (25)
Thread Source Author Date
RE:The Secretlab Memorial Day Sale Has Great Deals on Limited Edition Themed Gaming Chairs
... gaming chair. In our recent Titan Evo Nanogen Edition review, Chris Coke wrote that "the Secretlab.... Check out our Magnus Pr0 review review for hands-on impressions. Secretlab has the best "racing-style" gaming... chairs in our best gaming chair roundup are Secretlab models. Of all the gaming... the most comfortable. No good chair comes cheap and Secretlab chairs definitely cost a premium, ...
vapingunderground.com VUBot May 22, 2026
RE:The Secretlab Spring Sale Has Great Deals on Limited Edition Themed Gaming Chairs
... gaming chair. In our recent Titan Evo Nanogen Edition review, Chris Coke wrote that "the Secretlab.... Check out our Magnus Pro review review for hands-on impressions. Secretlab has the best "racing-style" gaming... chairs in our best gaming chair roundup are Secretlab models. Of all the gaming... the most comfortable. No good chair comes cheap and Secretlab chairs definitely cost a premium, ...
vapingunderground.com VUBot Mar 19, 2026
RE:Oppo Find X9 / Oppo Find X9 Pro [ANA KONU]
...foldable smartphone 2026, foldable phone review, gaming performance test, gaming test...Papaya Orange color, foldable design review, camera test, 200MP Hasselblad ...performance comparison foldables, flagship foldable review 2026 https://www.youtube.com...geekcu.lt/3SNK0jT Secretlab Gaming Chair: http://geekcu.lt/Secretlab Omnidesk Standing ...kEbmFy07Ogc TechTabletsyoutube OPPO Find N6 Review: Why even get a...
forum.donanimhaber.com darkthepro Mar 17, 2026
Secretlab Titan Evo New Setup Review
As a large man, 6'8", 260. Could not be happier. All the reviews of the firm seat, that is actually what I am looking for, firm = support. Chair is wider than I envisioned, which is really what I need the most. I also paired with the floor mat, looks and feels clean since I did not want plastic or glass floor mats. Overall, a steep price for comfort but I was over the $200 staples chair every several years. https://preview.redd.it/vf6jw5t26o3h1.jpg?width=4284&format=pjpg&auto=webp&s=bd84b8bbc00e04d032b71fdc601dc66366ede8c9 https://preview.redd.it/ndqgbdt26o3h1.jpg?width=4284&format=pjpg&auto=webp&s=777766296fdd2095568bad6522cb5fa9a3024de2 submitted by /u/NoClub1374 to r/secretlab [link] [comments]
reddit.com NoClub1374 May 27, 2026
Dowinx gaming chair review: is it good quality?
My back is wrecked. Been working remote out of a $60 amazon chair for two years and my spine is filing a complaint. Can't justify a $1k secretlab, so i'm looking at dowinx instead. The price is solid around $200, the retro look is actually cute, the amazon reviews are wildly positive. But I know how amazon reviews work. When I dug deeper I saw stuff about the PU leather peeling after a year, creaky frames, the lumbar massage being more gimmick than function. If you've owned one past the 1 year mark please be honest with me. Did it survive or did it fall apart the day the warranty expired. Is the worth the extra money or should I just grab the base one guys? submitted by /u/Spiritual_Pop7942 to r/productreview [link] [comments]
reddit.com Spiritual_Pop7942 May 21, 2026
Insanely good #secretlab chair! Can't be happier! Will answer any questions in comments
Hi all, this is both a warranty and a review post. I am 5'8 (173 cm) and 210 lbs (~93-95kg). I got the XL chair because I sit cross-legged a lot and all I have to say is that this chair is insanely good. I have been postponing purchasing it for such a long time and now I wish I didn't do that. The quality of all materials, joins, packaging etc etc is amazing. Everything feels sturdy and expensive. I was worried because people said the seat is very hard. To me - it is not at all. It is supper comfortable and supportive. I have already spent 2-3 weeks in this chair (working from home + gaming, so long hours sitting) and it's all I wished for. My biggest struggle was to decide what size to go for. I clearly fit Regular pretty well, but I change positions often and after watching that video of some girls shorter than me prefering the XL over Regular, my mind was set. Happy to answer any questions! submitted by /u/DONT_ARGUE_RETARD to r/secretlab [link] [comments]
reddit.com DONT_ARGUE_RETARD May 15, 2026
Every article and review claiming this is the best chair is lying to you. (My secretlabs experience)
submitted by /u/TrifleTrue3812 to r/gamingchairs [link] [comments]
reddit.com TrifleTrue3812 May 7, 2026
Every article and review claiming this is the best chair is lying to you. (My secretlab chair experience)
submitted by /u/TrifleTrue3812 to r/OfficeChairs [link] [comments]
reddit.com TrifleTrue3812 May 7, 2026
Every article and review claiming this is the best chair is lying to you.
Just bought this chair 3 days ago after reading like 5 top articles on Google raving this is the best possible chair for gaming. Cnet, techradar....you're all being paid to lie. I wanted a cool new chair so I thought fuck it, time to splurge on a cool "best gaming chair" on the market. 3 days later, I realized I'm essentially being scammed out of $650. Let's start with deets: Bought the Secretlab TITAN Evo - Regular - SoftWeave™ Plus Fabric (0107) Soda Purple color. I'll start with the good: - fast shipping. I got the order by 12 pm on the 3rd day after I ordered (shipped to me in less than 72 hrs). - the look. The soda purple looks like the pics and is very pretty to look at. My boyfriend came home and was like "wow nice chair". Definitely gets attention and compliments. (UNTIL YOU SIT IN IT). - since there's no other plus, I'll throw them a bone: the packaging is great! Really cool box, nicely laid out packaging, clean sealing around seat cushions, and really ups the excitement factor as you unbox. Cons: - the whole fucking chair Please watch this guy for a detailed explanation: https://youtu.be/9tNUQ-cVJrY?si=2YudID70ARlDP6fT I wish I had watched this BEFORE I bought it 3 days ago. He ain't lying. The chair is HARD AF. I expected clouds for 650. The fuck is this almost wooden feeling? The seat should feel like the free pillow, very soft and nice. (The free pillow is another plus and probably the only actually good thing about sitting on this chair). Levers are all clunky, unintuitive, loud and awkward, like you would expect on a $50 chair. Wtf? The lumbar adjustments knobs are a joke. You barely notice anything changing. They're hard to turn. I wanted real smooth ergonomic fluid movement, like a massage chair can deliver. Nope. This adjustment thing is pretty much nonexistent. My old office chair from Amazon for $135 is more comfortable, ergonomic, and softer than this. It's also durable af (had that chair since 2020 and it still looks new). I game on that chair for 10 hours at a time occasionally and had 0 back issues. I SHOULD HAVE JUST STAYED HAPPY WITH THAT CHAIR AND NEVER LOOKED ASTRAY. The trusty Amazon chair is ugly, yes, and plain. But she works!!! Secretlabs chair is like putting makeup over a wooden stool. It's pretty, yes, but it doesnt work!!!! So don't buy it!! Every positive review is in SL's pocket. There is no way someone who has sat on an actual good chair before will sit on this $650 joke and still claim its the best chair on earth without being paid to do so. I also didnt read return policy before buying, because I'm used to 100% of all retailers i buy from accepting a return if I'm not happy with it with shipping covered or capped at $9.99. Apparently secretlabs wants you to keep their trash because they know they will have a million returns of their trash if they allowed free returns. Apparently it will cost $100+ to return this stupid chair. That's insane. I have returned $2000+ mattresses and couches and other expensive items before for FREE RETURN SHIPPING, which is how an honest company would operate. Selling an expensive chair and then stating we pay heavy item shipping to return at our own expense is quite literally the first time I've heard of such an egregious practice before, and I shop online every week!!! So now I'm stuck with a stupid chair no one is going to be able to use. I will be damned if I pay willingly $100+ to return an item and support this malicious practice. PLEASE DO YOURSELF A FAVOR AND DONT BUY ONE. stop letting this scam company get away with misleading us. Buy that 5 star Amazon chair instead you were considering as an alternative. Edit: this warning is maybe for the girlies based on comments. If you're shorter/smaller/feminine shaped idk, you might have a similar experience to me where the chair just does NOT seem to fit your body shape and make you comfortable. Ig a lot of taller/bigger guys like it, if so cool, but I'm a girl reviewing this for 1. Other girls in my shape and size, and 2. For people who like soft furniture and chairs like me. This is not soft at all!! So this is my warning for people who have preferences like mine. Also if you're a chick that loves the chair genuinely and you're not being paid to say it, that's cool too! But doesn't take away from the fact that people looking for a soft ergonomic chair will not want this, or if they have a build like mine - they might not like it too! 🫡 submitted by /u/TrifleTrue3812 to r/secretlab [link] [comments]
reddit.com TrifleTrue3812 May 7, 2026
Secretlab TITAN Evo Lite Review - Stealth PRIME 2.0 Leatherette | Secretlab
If you’re eyeing the Secretlab TITAN Evo Lite (Stealth PRIME 2.0 Leatherette), think “Secretlab basics done right” rather than “feature-maxed flagship.” The Lite keeps the same general ergonomic shape language and cold-cure foam feel, but dials back the fancy stuff: instead of the flagship Titan Evo’s adjustable lumbar system, you get a fixed lumbar arch/curve built into the backrest. That’s great if it matches your back; annoying if it doesn’t. Design/build is what Secretlab is known for: tight stitching, dense foam, and a leatherette finish marketed for durability (PRIME 2.0). Comfort is firm-supportive, not sofa-soft. Over long sessions, it tends to “hold you” in a consistent posture—good for desk work and gaming, less good if you like slouching sideways. Compared to high-end chairs (Secretlab Titan Evo, Herman Miller gaming collabs, etc.), the Lite’s value is that you get the core structure and materials, but you miss premium adjustability like 4-way lumbar and the more modular features. Most similar low-cost product: Corsair TC100 Relaxed. It’s also a racing-style chair with a wide seat and a big recline range (up to 160°), but with simpler 2D armrests and less premium finishing—often much cheaper. Check them out: Secretlab TITAN Evo Lite (Stealth PRIME 2.0 Leatherette) Corsair TC100 Relaxed submitted by /u/GarageDry9967 to r/TechReviewing [link] [comments]
reddit.com GarageDry9967 Apr 30, 2026
Update: never buy a product from secretlab, absolute scam show of a company. They want me to pay over $300 to return a chair. SecretLab, the multi BILLION DOLLAR COMPANY refuses to pay for a return label. I'm OVER 54 EMAILS DEEP WITH CUSTOMER SERVICE. Horrible experience below:
So a while ago, I made a poster explaining how secret lab was trying to actively scam me by not responding to my emails in a timely manner so that my warranty period would run out and I’d be unable to get a refund for the chair. It's been months since then, and I am now OVER 54 EMAILS DEEP with customer support, trying to return this thing. I was regularily bouncved between three people who were often clearly not even reading the emails I was sending, as their "responses" were not related to the questions I was asking at all. Now, I finally was able to drag the over 80+ pound box to multiple post carriers, only to be told that THEY CAN'T TAKE IT BECAUSE IT'S TOO HEAVY. And if that somehow wasn't enough, I was curious and got a price estimate anyways at each location, and it came out to OVER $300 that I would have to pay, JUST TO RETURN A CHAIR. SecretLab absolutely refuses to pay for the return label. Months ago, browsing this subreddit and talking to people who've return chairs before, they would usually pay around $100 in shipping (which is already outrageous, SecretLab is a MULTI BILLION DOLLAR COMPANY. There is no reason they shouldn't be paying for this.), with the most being $150 from someone living in Vancouver (shipping to Ottawa). I even knew that I, the consumer, would have to be the one paying for return shipping. I knew that. I had no way to know that this cost would be almost half of the damn chair. What the fuck am I supposed to do??? Secretlab: YOU should be paying for the return label, ESPECIALLY one this expensive. This is absolutely abhorrent. I gave you a chance, even after reading all these negative reviews, to try your product with the assurance that I could return it. Now, I see the scam ring that this company is. Never, ever, buy a product from SecretLab. They are trying to steal your money. submitted by /u/Kermolion to r/secretlab [link] [comments]
reddit.com Kermolion Apr 21, 2026
Think before you buy - review of secretlabs customer service
So bought a chair, comes in damaged box. So I throw that away build the chair and get excited to use my new chair. Well sit in for 20 minutes and boom worst back ache ever. So adjust try again same thing. Goes on two days of pain, decide to return it. Contact them and a week of ring around and back and forth emails and they still wont say if I can return it or the process. Worst customer service ever. Chair is awful for me but the worst part is the terrible customer service. As it stands I am stuck with a £500 lump of nothing. I would not buy from Secretlab ever again and advise others to consider if it goes wrong do you want to deal with such shitty customer service. submitted by /u/impioussaint to r/secretlab [link] [comments]
reddit.com impioussaint Apr 20, 2026
Honest review of #secretlab TITAN Evo NanoGen after a month
After a tremendous search for the right chair for my set-up, I finally settled for the Secretlab TITAN Evo NanoGen edition. I am a computer engineer and I work from home, so I need a sturdy and comfortable chair that supports my body in a good posture. That is the key difference there from someone else that wants a chair that is fluffy and full of pillows. I read a large post from a SecretLab employee that after rigorous research, they concluded to a specific stiffness to the base, but that was the correct way to go, for a long-lasting and posture correcting chair. Initially, I mean the first time I sat down, the chair felt very hard, but after just 2 weeks, I have to say I don't regret my decision! My body needed a few days to adjust and also I feel the base to have softened just a bit. The important thing is MY ASS DOESN'T HURT even after long hours. That is the fundamental improvement in my daily life now. Other than that, the quality is excellent, as any other SL product I have ever purchased, I was sure about that. I only had my reservations about this chair because I had read many people saying it is like a brick. Well, the first time you try it, it may seem like it, but it is just the first impression. https://preview.redd.it/73tvba2g06ug1.jpg?width=2856&format=pjpg&auto=webp&s=1a79bbdaa1634e419c2437cfbee84b06d861af0c https://preview.redd.it/ypxqub2g06ug1.jpg?width=2142&format=pjpg&auto=webp&s=c1ba890e2998687b40a6bd9f2a117016cd3d2d22 submitted by /u/Brief_Equipment7709 to r/secretlab [link] [comments]
reddit.com Brief_Equipment7709 Apr 9, 2026
SecretLab chair damaged on arrival :(
I just got my SecretLab Titan Evo last night. I was stoked until I noticed damage on the box. "Oh great that can't be good...." Started opening it up to review inside and sure enough, the right armrest was broken. It was pushed inward a little and I noticed it was loose and then fell off when I touched it. I checked the left one and it was firmly attached. Noticed that the armrest design had screws that should have kept it in position from when it was produced - no way I am able to screw them back in without damaging it. Or at least it's not something I want to risk anyways. I went through and examined the rest of the components and everything else checked out though! Kind of killed the mood for a moment when I saw it but the rest of the chair is great. I did submit a ticket to support, so fingers crossed on getting the armrest or bottom half replaced! Anyone experienced something like this and know how long it might take to address? EDIT: SL got back to me and confirmed they'd send a new arm to replace it. Honestly pretty fast response and resolve time - all within a day or so! submitted by /u/Big-Ketch to r/secretlab [link] [comments]
reddit.com Big-Ketch Mar 15, 2026
Razer Iskur V2 X Review: Is This the Best Mid-Range Gaming Chair in 2026?
Introduction: The Back Pain No One Talks About You've just finished a 6-hour gaming session. Your back is stiff, your hips hurt, and you're wondering why you spent $200 on a chair that was supposed to be "ergonomic." Sound familiar? Here's the uncomfortable truth: most gaming chairs under $300 are glorified office chairs with aggressive styling. They look cool, but the actual ergonomic support? Virtually nonexistent. You end up propping up a lumbar pillow that slides out of place every 20 minutes, dealing with a seat that feels like concrete after two hours, and wondering if all gaming chairs are just designed to fall apart after the warranty expires. I get it. I've been there. Which is exactly why I spent weeks researching the Razer Iskur V2 X—Razer's attempt to bring genuine ergonomic engineering to the sub-$300 price point. The question is: did they actually pull it off? After digging through expert reviews, combing through hundreds of real user experiences, and comparing it head-to-head against chairs that cost twice as much, here's everything you need to know before spending your hard-earned cash. Let's check current availability and see if this chair is worth your time. What Makes the Razer Iskur V2 X Different Not Just Another Pretty Chair Let's be honest: most gaming chairs are designed to look impressive in photos, with aggressive racing-style bucket seats and flashy logos. The actual comfort engineering? Usually an afterthought. You get a mesh seat that flattens after six months, a lumbar pillow that's held on by hope and friction, and armrests that feel like they were designed by someone who's never actually gamed. The Razer Iskur V2 X takes a different approach. This is a chair that actually puts ergonomic functionality first, with features that were previously only found in chairs costing twice as much. The key difference is Razer's focus on proper spinal support—the kind of support that matters when you're gaming for hours on end rather than just posing for a setup photo. The most significant upgrade is the built-in lumbar support system. Instead of relying on an external pillow that inevitably slides down your chair, the Iskur V2 X features an integrated lumbar arch that moves with your body. As you recline, shift, or lean forward, the lumbar support adjusts automatically. It's not a perfect replacement for a high-end ergonomic office chair, but it's a massive improvement over the "pillow-and-pray" approach used by most gaming chairs in this price range. The Details That Actually Matter Beyond the lumbar system, Razer made several smart engineering decisions that separate this chair from the competition. The widened seat base is noticeably larger than typical gaming chairs, giving you more room to shift positions and better weight distribution across your thighs. If you've ever had that numb-leg feeling after a long session, this design helps prevent the pressure points that cause it. The high-density foam cushions deserve special mention. Unlike the cheap foam used in budget chairs that compresses into a sad, flat pancake within a year, the Iskur V2 X uses denser foam that maintains its shape and support over time. Razer claims this foam is specifically designed to mold to your body while providing enough structure to prevent the "sinking feeling" that makes you feel stuck in your chair. The 152-degree recline won't let you lie completely flat like some more expensive chairs, but it's enough to take a proper break between matches without leaving your chair. Combined with the ability to lock the recline at your preferred angle, this gives you flexibility that fixed-back chairs simply can't match. How It Works: The Ergonomic Science Why Built-in Lumbar Changes Everything Here's something most gaming chair reviews don't tell you: external lumbar pillows are fundamentally flawed by design. They're placed against a rigid shell, which means they can't adapt to your body's natural movements. When you lean forward to focus on a boss fight, the pillow stays behind. When you lean back to think about your next move, the pillow pushes into an uncomfortable position. It's a constant, annoying battle with your own seating. The Iskur V2 X's built-in lumbar arch solves this problem through dynamic support. The arch is integrated directly into the chair's backrest, moving as you move. When you're sitting upright in your default gaming position, it supports the natural curve of your spine. When you recline, the arch shifts angle to maintain that support. When you lean forward, it moves with you rather than against you. This isn't a gimmick—it's legitimate ergonomic engineering that has been standard in office seating for decades. The fact that Razer brought this to a gaming chair at this price point is genuinely noteworthy. If you've been dealing with lower back fatigue from gaming, this is the first design change in years that actually addresses the root cause rather than just masking the symptoms. The Fabric Advantage I need to address the elephant in the room: this is a fabric chair, not leather. And honestly? That's a feature, not a compromise. Leather gaming chairs have a fundamental problem—they look premium but trap heat like a greenhouse. After a few hours, you're dealing with a sweaty back, sticking thighs, and that gross feeling of your skin fused to the chair. It's especially bad in warmer climates or during summer months. The plush fabric finish on the Iskur V2 X is designed to breathe. The multi-layered fiber construction allows air to circulate more freely than leather, keeping you cooler during long sessions. Is it as luxurious-looking as leather? That's subjective. But from a pure comfort standpoint, fabric wins for anyone who games for more than two hours at a stretch. If you want to learn more about why fabric might be the better choice for long gaming sessions, verify the materials here. Who Is This NOT For? An Honest Assessment I always appreciate when reviews tell me who shouldn't buy a product, so let me be straightforward about who might want to look elsewhere: If you only game casually (1-2 hours per week), the Iskur V2 X is probably overkill. At $270, you're paying for ergonomic features you won't fully appreciate if you're only sitting for short periods. A cheaper chair would serve you just as well. If you want to nap in your chair, the 152-degree recline might disappoint you. Some gaming chairs go nearly flat (180 degrees), which is great for quick naps between gaming sessions. The Iskur stops well short of flat, which is better for your posture but worse for nappers. If you need 4D armrests, you'll want to look at the premium Iskur V2 or competitor chairs. The 2D armrests on this model adjust up/down and rotate inward/outward, but they don't slide forward/backward. For most people, this is fine. For armrest perfectionists, it's a limitation. If your budget is strictly under $200, this isn't the chair for you. The Iskur V2 X sits firmly in mid-range territory, and you can definitely find cheaper chairs. Just don't expect the same level of engineering or durability. Pros and Cons: The Bottom Line What Makes This Chair Worth It The built-in lumbar support genuinely transforms the gaming chair experience. After years of fighting with pillows that never stayed in place, having integrated support that actually works is revelatory. This alone justifies the upgrade from budget chairs. The price-to-feature ratio is exceptional. You're getting ergonomic features that were previously exclusive to $600-800 chairs at less than half the price. The math is simple: built-in lumbar, quality foam, breathable fabric, and solid build quality—for $270, there's simply nothing else in this class. The Razer brand brings something else to the table: quality control and customer support. Razer has built their reputation on gaming peripherals, and that same attention to detail extends to their seating line. You're not buying from some unknown Amazon seller—you're buying from a company that has every incentive to stand behind their products. The fabric material keeps you cooler during extended sessions. If you've ever had to peel yourself off a leather chair after a long gaming session, you already understand why this matters. The breathable fabric is a genuine comfort advantage, especially in warm environments or during summer months. Where It Falls Short The armrests are only 2D, not the 4D adjustable arms found on more expensive chairs. Most people won't notice the difference, but if you're particular about armrest positioning, this is worth knowing before you buy. The recline angle (152 degrees) is good but not best-in-class. Some competitors offer nearly flat 180-degree recline, which is nice for breaks. The Iskur stops well short of flat, which is better for your spine but means you can't fully stretch out. Assembly is required, though it's fairly straightforward. Plan for 30-45 minutes to put it together. The instructions are clear, and everything you need is included—just make sure you have a Phillips head screwdriver handy. Competition: How Does It Stack Up? I compared the Iskur V2 X against the most popular alternatives: Feature Razer Iskur V2 X Secretlab Titan Evo Noblechairs Hero GTRACING Price $269.99 $700+ $450+ ~$190 Lumbar Built-in Built-in (EGO) External pillow External pillow Recline 152° 165° 165° 180° Armrests 2D 4D 4D 3D Material Fabric Hybrid Leather/Fabric Leather Rating 4.2★ (334) 4.3★ (10K+) 4.2★ (5K+) 4.4★ (34K) The value proposition is clear: you're getting 80% of what a $700 Secretlab offers at less than 40% of the price. The built-in lumbar alone puts it ahead of chairs that cost significantly more. If you've been looking at premium chairs but couldn't justify the $700+ price tag, the Iskur V2 X is essentially that experience at a fraction of the cost. What's the difference between V2 X and V2? The V2 X is Razer's "budget" version of their flagship chair. The main differences: V2 has 4D armrests (vs 2D), slightly more premium materials, and a higher weight capacity. But at $270 vs $650+, the V2 X delivers dramatically better value for most people. Frequently Asked Questions Is the Razer Iskur V2 X good for back pain? The built-in lumbar arch provides consistent lower back support that adjusts with your movement, which may help reduce back fatigue during extended gaming sessions. Combined with high-density foam cushioning, this chair is designed specifically for gamers who experience discomfort from prolonged sitting. However, for serious or chronic back conditions, consult a healthcare professional for personalized advice. What's the difference between V2 X and the regular V2? The V2 X is Razer's more affordable alternative to the flagship V2. Key differences include 2D armrests (vs 4D), slightly less premium materials, and a lower weight capacity. However, the V2 X delivers approximately 80% of the experience at less than half the price ($270 vs $650+), making it the better value for most gamers. Is fabric better than leather for gaming chairs? For long gaming sessions, fabric generally provides better comfort—it's more breathable and doesn't trap heat like leather. The Iskur V2 X's plush fabric finish is designed to stay cool even during extended use. Leather looks more premium but can become uncomfortable in warm conditions or after prolonged sitting. How do I clean the fabric? Spot clean with mild soap and water. The fabric is more forgiving than leather with stains—blot (don't rub) spills immediately. For regular maintenance, vacuum the fabric periodically to prevent dust buildup. Avoid using harsh chemicals or submerging the cushions. What's the weight capacity? Razer doesn't publicly specify exact weight capacity. The sturdy steel frame suggests a capacity of 250-300 pounds, which is typical for gaming chairs in this class. If you're near or above this range, consider checking with Razer directly or looking at specialized "big and tall" models. Conclusion: Should You Buy the Razer Iskur V2 X? After everything I've researched, tested, and compared, here's my honest assessment: the Razer Iskur V2 X is the best gaming chair under $300—and it's not particularly close. The combination of built-in lumbar support, quality high-density foam, breathable fabric, and solid Razer engineering at a $270 price point makes this chair a no-brainer for anyone who's serious about gaming comfort. You're getting ergonomic features that were previously only available in chairs costing twice as much, and you're getting them from a brand that actually stands behind their products. Is it perfect? No—the armrests could be more adjustable, and the recline isn't the deepest. But those are minor complaints compared to the fundamental improvements in daily comfort. The built-in lumbar alone is worth the upgrade from any budget chair, and the fabric keeps you cooler than leather alternatives. If you game for more than a few hours at a time, deal with any back discomfort from your current chair, or simply want to upgrade from a budget model without spending $700+, this is your chair. The value is exceptional, the build quality is solid, and the comfort improvements are genuine. Bottom Line: For gamers who want ergonomic support without the premium price tag, the Razer Iskur V2 X delivers. It's built to last, designed for comfort, and backed by a brand that understands what gamers actually need. Check for seasonal discounts here. This article contains affiliate links. If you purchase through my link, I may earn a commission at no extra cost to you. submitted by /u/Lucifer19821 to r/GearUpGaming [link] [comments]
reddit.com Lucifer19821 Feb 25, 2026
Need Honest Review of Chair + Recliner Attachment
Hey everyone. I work from home and need some advice. I own a secret lab desk and accessories and love them. However I have been skeptical on the chair due to some mixed reviews on the feel/price point. It undoubtably looks amazing, but just want some thoughts on actual comfort. Additionally, I would want the recliner add on. I have a bad back, currently have a herniated disc and need a chair the reclines, which mine current does not allow. The recliner attachment looks amazing to maybe ease tension off my lower back when I would need it. Can someone please chair your honest thoughts on the recliner? And chair overall? Thank you so much. submitted by /u/DryFaceCane to r/secretlab [link] [comments]
reddit.com DryFaceCane Feb 17, 2026
Secretlab Titan - Long Term Review
My Titan has reached the end of it's lifespan and I figured I'd put together a few thoughts I originally bought the chair in early 2020 as i was working from home during the day and gaming at night. I figured I should invest in a quality chair. I am 6'3 and was 24 years old when I bought the chair. my body weight has fluctuated from around 170-205 during ownership. I bought the fake leather version. I think I spent something around $600 CAD at the time. After 5 years enough components have broken that it needs to go. Assembly - assembly was easy. packaging was nice & felt reasonably premium. took probably less than 15 mins to put together. Comfort - It's well known these are stiff chairs. I don't think I am particularly picky with these things so I'm really not the guy to ask, but it was fine. What Broke: - out of the box, the left armrest was broken. I had this replaced for free under warranty. - after a few months the seat had some kind of wire constantly poking up the back of my right knee. It has since punched a hole through the leather and the material in that area is pretty worn down. - after about 3 years the pump broke and would constantly slowly let out air. This was not replaced under warranty ($150~), I needed to buy a new component. - after about 4 years something broke within the mounting bracket. The chair's default position now has you lurched forward a few degrees while in a normal seated position. The times I've had other people sit in the chair, they get startled and feel like they're going to fall over - after about 5 years the pump began leaking a black oil/lubricant on the floor - the plastic on both armrests is cracking and falling off - the lumbar support knob will not stay fixed on the chair, I need to keep it on my desk for then i need to adjust lumbar support What held up: - the back rest still looks good aside from the lumbar knob falling off. - the wheels also still work well. Customer Service - service has been great. responsive and replacing parts is easy. Overall thoughts - I'm pretty disappointed with the quality overall. Cost of ownership has been about $150 per year with a lot of broken parts. I bought a cheaper chair to replace it and my first impressions have been a lot better. I'm assuming I can't plug another brand here but the replacement was just under $200 CAD submitted by /u/Hot4Gabagool to r/secretlab [link] [comments]
reddit.com Hot4Gabagool Dec 13, 2025
Secretlab chair anyone?
Hello Montreal, Any actual users/owners of Secretlab computer/gaming chairs here by any chance? As in: https://secretlabchairs.ca/pages/titan-evo-2022-series They look amazing overall. But since it's meant to be a b-day present, I am bit scared to pay some 700-800 cad for a chair without testing it. Some of Trustpilot reviews make me have second thoughts Many thanks in advance for real feedback from live humans (not working for the company :) ) submitted by /u/Rina-Lanaudiere-5 to r/montreal [link] [comments]
reddit.com Rina-Lanaudiere-5 Oct 2, 2025
This is the 'Premium quality' of Secretlab gaming chair. Another OEM white label local company like Prism+. High priced chair from China, and marketed using sponsored KOL Influencers posting 5-stars reviews, but subpar quality.
submitted by /u/sifu_yuu to r/SingaporeRaw [link] [comments]
reddit.com sifu_yuu Jun 5, 2025
I paid tall people to blind test 50 chairs to find the best chairs for tall people (Herman Miller, Steelcase, Haworth, Colamy, Secretlab, Branch, Humanscale, Fractal, SIHOO, Ticova, Staples)
Hey all, my name's Dan Ahn and I review chairs on YouTube (channel name is Ahnestly). I literally get at least one DM a day asking "What chair is best for me?" and 3/4 of those are from taller people. I wish I was tall, but I'm 5'6. so I ahnestly have no idea and don't want to give bad advice. SO I decided to do something crazy and put out a job listing for tall people to come and BLIND TEST 50 chairs from nearly all the popular brands (they were not told the price or the brands of anything). I found 8 people ranging from 6'3 to 6'8. I learned how to measure like a tailor and took relevant measurements (shoulder width, back width, arm length, torso, femur length, leg length). I kid you not when I say I spent thousands of dollars and so much time for this project - every tester was compensated, bought a couple new chairs just for this test, paused regular videos for 3 weeks, and spent 200+ hours between my editor and I. Because this video cost so much time and money, there is a Free version on YouTube and a Premium version on my shop, which can be purchased for $10. If you can't afford $10, just email me or DM me and I'll send it to you for free. Free Version: https://youtu.be/pe8JIMFHnGY Video of 6'7 person's top chair picks. This should be enough for most people, since 99% of the world's population is under 6'7. Free spreadsheet is linked in the description with all the different tester's stats, so you can see if buying the Premium version is even worth it Premium Version: https://ahnestly-shop.fourthwall.com/products/tall-person-chair-test-video-spreadsheet Video of all 8 testers' top picks Spreadsheet of all testers' thoughts on all 50 chairs. Various trends and patterns I noticed, as well as answer frequently asked questions I figured this video can answer 95% of tall people's questions in this subreddit and save everyone a ton of time. Yes, I know this is self promotion, but I'm also trying to innovate ways to help as many people as I can find their perfect chair. I hope yall enjoy! submitted by /u/Dahn626 to r/tall [link] [comments]
reddit.com Dahn626 Mar 27, 2025
I paid tall people to blind test 50 chairs to find the best chairs for tall people (Herman Miller, Steelcase, Haworth, Colamy, Secretlab, Branch, Humanscale, Fractal, SIHOO, Ticova, Staples)
Hey all, my name's Dan Ahn and I review chairs on YouTube (Ahnestly). I literally get at least one DM a day asking "What chair is best for me?" and 3/4 of those are from taller people. I wish I was tall, but I'm 5'6. so I ahnestly have no idea and don't want to give bad advice. SO I decided to do something crazy and put out a job listing for tall people to come and BLIND TEST 50 chairs from nearly all the popular brands (they were not told the price or the brands of anything). I found 8 people ranging from 6'3 to 6'8. I learned how to measure like a tailor and took relevant measurements (shoulder width, back width, arm length, torso, femur length, leg length). I kid you not when I say I spent thousands of dollars and so much time for this project - every tester was compensated, bought a couple new chairs just for this test, paused regular videos for 3 weeks, and spent 200+ hours between my editor and I. Because this video cost so much time and money, there is a Free version on YouTube and a Premium version on my shop, which can be purchased for $10. If you can't afford $10, just email me or DM me and I'll send it to you for free. Free Version: https://youtu.be/pe8JIMFHnGY Video of 6'7 person's top chair picks. This should be enough for most people, since 99% of the world's population is under 6'7. Free spreadsheet with all the different tester's stats, so you can see if buying the Premium version is even worth it Premium Version: https://ahnestly-shop.fourthwall.com/products/tall-person-chair-test-video-spreadsheet Video of all 8 testers' top picks Spreadsheet of all testers' thoughts on all 50 chairs. I figured this video can answer 95% of tall people's questions in this subreddit and save everyone a ton of time. Yes, I know this is self promotion, but I'm also trying to innovate ways to help as many people as I can find their perfect chair. I hope yall enjoy submitted by /u/Dahn626 to r/OfficeChairs [link] [comments]
reddit.com Dahn626 Mar 17, 2025
Secretlab chair holding up okay?
Hi all! I'm wondering how the FFXIV secretlab chair is holding up for folks who bought it at launch. I'm looking to pick one up but the secretlab reviews on Reddit in other groups are kind of bad, I was hoping to hear from someone who definitely got the one I'm interested in to gauge if it's worth the money! Also if you recommend it as a good chair, I can use your friend code! :) Thanks for looking! submitted by /u/kalikatparty to r/ffxiv [link] [comments]
reddit.com kalikatparty Jan 26, 2025
You guys were right: Secretlabs chairs are NOT BIFL
This post is for anyone like me that had doubts when I read simple, negative comments when secretlabs came up in discussion. The comments like "they're shit" were not convincing, and when I went down the youtube rabbit hole of reviews on the chair it seemed like the standards here were too high. Then after sitting in this chair for about 3 years the left armrest snapped off. Inside I discovered 4 small screws (looked like drywall screws) installed into plastic holding the armrest to the arm of the chair. The company has already replaced the armrest at no cost, even though I'm past the warranty period. So still good service, but the quality of the chair now seems like a scam. Everything seemed so well-built up until this problem. At the cost of this chair I would expect much more time for wear and tear to break it down.. https://preview.redd.it/i3cyumzo6p1c1.jpg?width=2016&format=pjpg&auto=webp&s=548f4ce8ab804063584149c4a1df080f03b88688 https://preview.redd.it/f17y3wud6p1c1.jpg?width=1512&format=pjpg&auto=webp&s=132d4c5f4981de212869d061b6d4634cf732b817 submitted by /u/Soklam to r/BuyItForLife [link] [comments]
reddit.com Soklam Nov 21, 2023
My honest review of Secretlab Titan after 5.5 years of use: 5/10
Reddit randomly suggest this sub to me, and thought I might share my experience since I believe I've had this chair longer than most at this point. Overall rating As I mentioned in the title, I would rate it about 5/10 overall. Perfectly average, no more no less. 2025 update: at the current price tag my rating would drop to a 4/10. For reference: I bought it for around €370 back in 2017. A similar chair at the moment costs about €550-€600 in my area, so a pretty hefty increase in price and not a lot of improvements to the chair to justify it. At this price point there are almost certainly better options out there. It's an okay chair in the sense that it's provided a surface for my buttocks to rest on for the past 5.5 years. It also wasn't extremely expensive when I bought it if you compare it to actual ergonomic office chairs, and it looks kind of fun. That being said, I don't believe it's the second coming of Christ in the form of a chair, like some of the reviews and pitches on their website would have you believe. It also has gotten quite a bit more expensive since I bought it. Comfort The chair is harder than I'd like. I wouldn't have picked it if I were to test chairs in a store, but it also hasn't caused me any issues. I remember when I just got it I was switching away from a really cheap, basic office chair, and I honestly sat more comfortably in that one because it wasn't so damn stiff. When I still had that old chair, I would return to it every now and then just to see if my opinion had changed yet, but every time it would almost be a relief to sit on my soft, cheap office chair compared to my SL Titan. Nevertheless, I paid significant money to get my hands on this new chair, so eventually I convinced myself to just commit to it and I got rid of the old chair. People say the stiffness is a feature and not a bug because it's better for sitting long periods of time. Personally I'm not convinced of this, I never had issues sitting extended periods in softer chairs, and find them generally more comfortable. Even after 5.5 years of sitting in my stiff SL Titan, I still find myself pleasantly surprised when I sit in another chair and sink into an actual soft cushion. The stiffness has not changed over the years, it's still very stiff 5.5 years later. But like I said, luckily I'm young and healthy, so whilst the stiffness isn't my ideal choice, it also hasn't been a real issue for me. A bigger problem is that I don't find it comfortable when sitting upright because the curves of the backrest don't match the natural curves of my spine. This is probably in part because I am in the upper range of what they marketed the chair for. They market it for 175-200 cm and I am 192 cm tall. Truth is, I don't think it's fair to market any chair to a range as big as 25 cm if it doesn't have an adjustable backrest. Someone who is 175 cm tall is going to have an entirely different seating experience compared to someone who is 200 cm tall. The chair is going to be perfect for one particular length and body shape, and mine isn't it. If you're lucky the chair fits your body and you won't have any issues, if you're not, you can't adjust it so you're screwed. As a result, I sit in it permanently reclined because that way my back shifts downwards with respect to the backrest and the curves match my spine better. But sitting permanently reclined is not ideal. Mine has an inbuilt lumbar support, which I really liked when I bought it. However, in the end just a simple cushion would have been better because you can adjust the location. The inbuilt lumbar support is too low for my back, and you can't adjust the location, so it's kind of useless. It also doesn't protrude as much as I would need it to to fully support my back, so even if the location was correct, it still wouldn't suffice. The armrests on my model were made of a kind of hard plastic rather than a soft cushion, which is just very uncomfortable. I believe they've improved this on the newer models, but in all honesty they never should have shipped any chairs with hard plastic armrests. It's just extremely cheap and uncomfortable. Quality and longevity My chair has significant peeling on the seat base. I'm not entirely sure how long ago it started because it started off small, but it's definitely started over a year ago. Secretlab knows this is an issue because they have dedicated programs for replacing seats and backrests, but for my model that requires you to pay extra money as far as I'm aware. Given that I'm not 100% sold on this chair, personally I'm not going to spend any more money on it. I will just sit in it until it disintegrates and then buy an entirely different chair, and it won't be a Secretlab chair to be honest. The arm rests have begun coming loose also since about a year now, and there is now considerable slack in them that you can feel if you pull on them. I'm not sure how much longer they will last before they come off entirely. Apart from these two things (which are considerable, don't get me wrong) the chair is still holding up well after 5.5 years. Marketing and customer support I don't believe all the reviews it gets. I don't think they're playing a wholly honest game. With deals like "get XX deal if you leave a photo of your chair on social media" you can tell their marketing strategy is generating hype over an honest reputation. Based on the experience of others, the customer support seems to be horrible, though I haven't sampled it myself since I prefer to just avoid it altogether if I can. The primary reason I kept the chair after finding out it wasn't very comfortable is because I could tell it was going to be more trouble than it's worth to send it back. I'm personally situated in Europe, so dealing with a return to a company in Singapore is obviously going to be a pain. I believe you should take this into account when purchasing the chair, it's a risk and it's going to be a pain to return it if you don't like it. Personally I will buy my next chair locally to avoid this. submitted by /u/Blieven to r/secretlab [link] [comments]
reddit.com Blieven Jun 16, 2023
Honest SecretLabs Review (Read Before You Buy)
First off, I just want to say I've sat in many different chairs at the office, I rarely ever notice discomfort in any of the chairs I usually sit in, it's basically an after thought. Ever since I started working from home I thought it would be a good idea to upgrade from my Ikea Markus chair. I was looking into Herman Miller and SecretLabs. Overall the cost of a Herman Miller chair was the deciding factor and I was very pleased with the overall aesthetics of the Secretlabs chair (oh boy was that a mistake) So when I placed my order and the chair arrived I was already very suspicious of the packaging. Very heavily taped up box seemed used for some reason and had damp spots to it. Upon opening the box you can smell right away a very strong musty chemical odor. Everything was neatly packaged and sealed so I thought nothing of it. Assembly was easy but, that was probably the only easy thing. After assembly I noticed the chair was slightly tilted and not leveled. I also tried reassembling the chair again making sure everything was aligned, no difference. Upon sitting in the chair you can tell it was very firm, The seat pan at the end of the chair is poorly designed. The lip of the chair tilts upwards cutting blood circulation to your legs. My back and legs honestly started hurting after a few mins. There's also a very strong chemical odor which became unbearable as your body warms up. The smell had gotten into my clothes and everything in my room, I basically had to leave the chair outside for the day. Next thing I did was reach out to customer service. Had explained the problems I was having with the chair, sent them pictures and VIDEOS of the chairs defects. Their CS Rep told me with any new product there will be a breaking in period, same with the chemical odor as it will dissipate overtime and they would send me a fabric cleaner to speed up the process but, had ignored the chairs other defects. Their initial response time was fast but, as soon I asked for a return and refund route his response became very delayed and would have an excuse after another excuse to the slow response times. WORST CUSTOMER SERVICE! Their customer service is the worst, close to 20 emails and still waiting on a response. They had told me to ship back the product in the original box and packaging but, that was not ideal for me as I had threw out the box because of the smell. Why do I have to pay for shipping costs if they sent me a defective product? I was basically getting 1 email response a day or every other day at this point. After a few days and emails later we agreed they would have a courier pick up the chair but, I would need dissemble and purchase a box big enough to put the chair in. This was also not ideal because I would have to buy additional tools to dissemble the hydraulic system on the chair and I was not going to spend anymore money or go out of my way. He then stated they would ship a box to me but, would have to confirm with their other support team and would let me know. Haven't heard back from him in 5 days, totally ignored. Going to have to submit a chargeback now and go out of my way just to get my money back. Conclusion: You're honestly better off with any other chair and company and I hope this review can help someone from making a bad decision. The chair is overhyped with hefty marketing tricks and paid youtube sponsors. You cannot leave a review on their homepage yet they have 25000 positive reviews and only 22 negative ones? Ratio seems a bit off. Do some research and you'll see that majority of their reviews are bot generated, even the negative reviews lol (majority of them make no sense or are they same). They have a whole team on reddit downvoting every negative review and posting false reviews on saying how this is most comfortable chair and it's preference. Comfort is not a preference, if your shoes are too small and they hurt that's not a preference. This chair is honestly very uncomfortable but, hey if you think I'm lying then try it out for yourself but, beware their return policy. Everyone I know that tested my chair said it was uncomfortable and noticed the same problems. Their shady return policy is to keep you from returning their product. You'll be paying close to $200 additional dollars in shipping costs and tools just to get a refund. Just know if you buy a Secretlabs chair and don't like it or it's not for you. You can expect to go through the same customer service help or lack there of as I am. I do not wish this experience upon anyone but, happy chair hunting and best of luck to everyone. Today is April 22nd and still haven't heard anything from them or a response back. submitted by /u/Comprehensive-Ad9079 to r/secretlab [link] [comments]
reddit.com Comprehensive-Ad9079 Apr 22, 2021