Zepto
India
Zepto
Rapid growth
High volatility
Seasonal (Feb)
Forecasted growth
Food & Nutrition
Company
What is Zepto?
Zepto is a rapid grocery delivery service that promises to deliver groceries to customers within 10 minutes of placing an order. It operates through a mobile app and focuses on convenience and speed in urban areas.
How much search volume does it get?
Google searches
368K/mo
Who is interested in this?
Gender
Age
Is Zepto trending?
Yes. Zepto growing with a month-over-month change of 2.13% over the past 5 years, with approximately 368,000 monthly searches.
This is a seasonal trend that peaks every February. The seasonal demand is forecasted to decline over the next year.
Why is Zepto trending?
1
Ultra-Fast Delivery
Zepto's unique selling proposition is its promise of delivering groceries in just 10 minutes, catering to the growing demand for instant gratification in shopping.
2
Convenience for Urban Consumers
With busy lifestyles, urban consumers are increasingly looking for convenient shopping solutions. Zepto meets this need by providing a quick and easy way to get groceries without the hassle of traditional shopping.
3
User-Friendly App Experience
The Zepto app is designed for ease of use, allowing customers to quickly browse and order items, which enhances the overall shopping experience and encourages repeat usage.
4
Focus on Essential Items
Zepto primarily offers essential grocery items, which appeals to consumers looking for quick restocks of everyday necessities rather than a full shopping experience.
5
Growing Trend of Quick Commerce
The rise of quick commerce, where businesses focus on delivering products in a matter of minutes, has gained traction, and Zepto is at the forefront of this trend, attracting a tech-savvy customer base.
Where is this trending?
Related queries
Related queries
Related queries
What are people saying?
23 threads
AI Insights
Negative sentiment
Discussions around 'zepto' primarily focus on customer complaints regarding product quality, delivery issues, and difficulties in obtaining refunds. There are also mentions of technical problems when using the app.
Product Quality Issues
Customers report receiving expired or damaged products, such as sticky baby food and incorrect quantities.
Delivery Problems
Multiple users express frustration over items not being delivered as promised, leading to refund requests.
Customer Support Challenges
Complaints about unresponsive or unsatisfactory customer service when trying to resolve issues or obtain refunds.
Refund Delays
Many users are experiencing significant delays in receiving refunds for undelivered or unsatisfactory products.
Technical Issues with App
Some users report problems with the Zepto app not functioning properly when connected to Wi-Fi.
Common questions
- How can I get a refund from Zepto?
- Has anyone else received expired products from Zepto?
- What should I do if my order was not delivered?
- Why is the Zepto app not working on Wi-Fi?
- How can I escalate my complaint to Zepto support?
Pain points
- Receiving expired or damaged products.
- Delayed or missing deliveries.
- Unhelpful customer support.
- Long wait times for refunds.
- Technical issues with the app.
blinkit.pissedconsumer.com
RE:Rotton items sent.never in my life will order from blinkit.worst company with zero customer service who sells rotton food to customers.i ask all to change to zepto or amazon fresh.
Nonsense attitude, zero customer service. They want to make a quick buck by selling substandard items and rotten fruits. Loss: $200 Pros: I thought they were a responsible company Cons: Zero customer service Preferred solution: Full refund
www.adslgr.com
RE:Nextdns servers Athens
... χρόνους από 3~5sec. ο Zepto O Anexia (Αθήνα επίσης...) δίνει...
apple.pissedconsumer.com
RE:Cable not working
From the last 2 days, my charging cable has not been working. I purchased this on 4-4-2026 from the Zepto delivery app. My product is under warranty, so I want to replace or change this product.
steamcommunity.com
RE:Why cant I spam "and dey say" ?
Originally posted by zepto: They removed the feature completely on all heroes because of the racist combos and all that No I can still spam on other heroes?????
yogaforums.com
RE:Zepto के खिलाफ शिकायत कैसे दर्ज करें?//
आप Zepto के कस्टमर केयर नंबर ... करने में मदद करेगी। आप Zepto के कस्टमर केयर नंबर...
voxya.com
Zepto - Some days before I ordered body wash and perfume the bottle was unpacked and little used I complaint
... little used I complaint to zepto they didn't help me out...
What influencers are talking about this?
N/A
@zepto
Official Instagram account of Zepto, featuring updates, promotions, and engaging content related to their services.
N/A
@zepto_delivery
Influencer account showcasing food delivery experiences and promotions using Zepto services.
N/A
@zepto_club
Community account sharing user experiences, feedback, and insights from Zepto users.